Senior consultant
Core
Provide end-to-end test environment consultation, management strategy creation, landscape mapping, and release coordination for client stakeholders.
Role type
Senior ITSM/Testing Environment Consultant
Builds
Test environment strategies and operational support for client testing phases
Domain
IT Service Management (ITSM) and Software Testing
Deliverable
client delivery
Required skills
Test environment consultation, Test environment management strategy, Landscape mapping, Health-check setup, Incident triage, Release coordination, ITSM process expertise, Ticketing tools (ServiceNow, JIRA)
Preferred skills
ITIL certification
Technologies
ServiceNow, JIRA
Responsibilities
Provide end-to-end test environment consultation, Create test environment management strategies, Map test environment landscapes and monitor health, Coordinate enterprise releases, Triage and resolve incidents and service requests
Seniority
Senior, hands-on IC
