Principal, Market & Competitive Intelligence Manager
Core
Lead enterprise competitive intelligence program to turn competitor activity, market developments, and customer feedback into clear recommendations for sales, product, and executive leadership.
Role type
Principal, Market & Competitive Intelligence Manager (Senior IC)
Builds
An operating system for competitive intelligence, win/loss analysis, and strategic recommendations across Dropbox Core, DocSend, Sign, and Dropbox Protect.
Domain
B2B SaaS (Cloud Storage, Document Management, E-Signature, Security)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
Strategic judgment, competitive intelligence program ownership, win/loss analysis, executive communication, cross-functional leadership, analytical synthesis, rapid-response analysis, market coverage development
Preferred skills
AI-powered software experience, multi-product portfolio management, familiarity with Crayon/Clozd/AlphaSense, Revenue Operations partnership
Technologies
Crayon, Clozd, AlphaSense, AI research platforms
Responsibilities
Establish company-wide operating model for collecting, prioritizing, analyzing, and distributing competitive intelligence; Translate competitor launches, pricing changes, and AI developments into actionable recommendations; Produce decision-ready intelligence including executive briefings, battlecards, and market coverage; Own and modernize the win/loss program to create feedback loops into product and GTM strategy; Equip customer-facing teams with competitive activation tools; Use AI and automation to scale the program and measure business impact.