Commercial & CRM Executive
Core
Develop and expand market share for the Spanish market by managing budgets, analyzing P&L, and executing data-driven CRM strategies.
Role type
Senior Commercial & CRM Executive
Builds
Market strategies, commercial agreements, and customer experience initiatives for the Spanish market
Domain
Gaming / iGaming / Consumer Online
Required skills
P&L management, budget allocation, CRM strategy development, market analysis, regulatory compliance, stakeholder management, cross-functional coordination, process improvement, reporting, data-driven decision making
Preferred skills
Experience in gambling/casino industry, international experience, process-driven operations
Technologies
CRM systems, BI tools, reporting templates
Responsibilities
Develop and own a comprehensive, data-driven CRM strategy for the local market; Assist in developing the Marketing Budget ensuring efficient allocation; Contribute in developing the annual commercial budget and follow up on the P&L; Provide updated information, analysis and reports to management; Build a solid understanding of the regulatory framework and manage relationships with key stakeholders; Align with various departments on market strategies; Supervise/run projects/initiatives to enhance market strategy and customer experience; Ensure that the current internal cross-departmental processes efficiently work; Oversee the execution of Commercial Operations, including daily, weekly, and monthly reports.
Seniority
Senior, hands-on IC
