Network Support Engineer (w/m/d)
Hybrid
Core
2nd Level IT Support Specialist handling complex support tickets, troubleshooting network/system/software issues, and coordinating with 3rd-level support for IoT environments.
Role type
2nd Level IT Support Specialist
Builds
IT and IoT solutions
Domain
IoT, IT Infrastructure
Deliverable
dashboards & analysis
Required skills
Network troubleshooting, System troubleshooting, Software troubleshooting, Ticket coordination, Installation and configuration, Process documentation, Report creation, LAN, WLAN, Cloud, Linux, Windows
Preferred skills
HTL/FH/University degree, 3+ years experience, Fluent German and English, Structured problem-solving, Independent work style, Communication skills, Teamwork
Technologies
LAN, WLAN, Cloud, Linux, Windows
