Network Support Engineer (w/m/d)
Core
2nd Level IT Support Specialist handling complex support tickets, troubleshooting network/system/software issues, and coordinating with 3rd-level support for IoT environments.
Role type
2nd Level Network Support Engineer
Builds
IT and IoT solutions
Domain
IoT, Network Infrastructure
Deliverable
client delivery
Required skills
Network and IT infrastructure knowledge (LAN, WLAN, Cloud, Linux/Windows), ticket coordination, process documentation, report creation
Preferred skills
None stated
Technologies
LAN, WLAN, Cloud, Linux, Windows
Responsibilities
Analyze and troubleshoot errors in network, system, and software environments; independently process and coordinate support tickets; support installation and configuration of IT and IoT solutions; document processes and create reports/evaluations
Seniority
Mid-level (3+ years experience)
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