Technical Support Engineer - Industrial Placement 2027 (12-months)
Core
Troubleshoot complex network, hardware, and software issues for a cloud-managed IoT security platform while collaborating with engineering teams on product testing.
Role type
Technical Support Engineer (Industrial Placement)
Builds
Cloud-managed IoT security platform (video, access control, sensors)
Domain
Cybersecurity / IoT / Networking
Deliverable
client delivery
Required skills
Computer networking, Linux, Python or other coding languages, problem-solving, technical communication
Preferred skills
Industry certifications (CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+)
Technologies
Linux, Python, IoT platforms
Responsibilities
Troubleshoot network, hardware, and software issues; Provide best practices for system design and integration; Collaborate with Engineering and Product teams to test new products and identify bugs; Create content for the Knowledge Base; Participate in lab testing and team projects
Seniority
Student (Industrial Placement)