Technical Enablement Business Partner
Core
Develop and deliver world-class enablement programs to equip Stripe's Professional Services team with deep product knowledge, technical skills, and consulting capabilities to accelerate time-to-value and drive revenue realization.
Role type
Senior Technical Enablement Business Partner
Builds
Professional Services enablement strategy, training programs, courseware, documentation, and certification paths
Domain
Financial infrastructure / Payments / Technical Consulting
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, adult learning principles, content creation and curation, cross-functional collaboration, change management, performance analysis, technical landscape understanding, stakeholder engagement
Preferred skills
Technical certification development, e-learning software/LMS experience, payment industry knowledge
Technologies
LMS, knowledge management platforms
Responsibilities
Develop long-term enablement vision and strategy; Establish KPIs and analytics to track impact; Communicate strategies to senior leadership; Collaborate with Product, GTM, and Partners; Translate complex product capabilities into learning paths; Build courseware and technical labs; Orchestrate SMEs for content curation; Design onboarding and continuous learning programs; Cultivate peer-to-peer learning; Identify skill gaps and build improvement programs; Advocate for change management best practices