Associate Manager, Product Operations GTM - Strategy & Operations
Core
Drive operational launch strategy for new products, features, pricing updates, and platform enhancements for DoorDash's Digital Ordering SaaS business.
Role type
Associate Manager, Product Operations – GTM
Builds
Digital Ordering SaaS services (online ordering, branded mobile apps, loyalty solutions) for merchants across the Americas.
Domain
Food delivery technology / SaaS / B2B
Deliverable
product features
Required skills
cross-functional project management, GTM brief creation, launch process ownership, stakeholder alignment, competitive analysis, adoption metrics tracking, process improvement
Preferred skills
SaaS B2B product launches, field-facing GTM experience
Technologies
none stated
Responsibilities
Own the GTM operating process for product launches; Draft and maintain the core Product GTM Brief; Lead cross-functional project management across Product, PMM, Marketing, Sales Enablement, and Sales; Partner with Marketing on launch messaging and channel strategy; Partner with Sales Enablement on field readiness; Update battlecards and competitive resources; Serve as primary point of contact for field teams on product questions; Partner with Product to define and track launch success metrics; Translate field feedback into actionable recommendations for future GTM motions.
Seniority
Associate Manager, hands-on IC