Customer Engagement Senior Client Lead
Core
Senior client-facing role focused on strengthening strategic client relationships and translating customer data insights into measurable business outcomes for retailers and brands.
Role type
Senior Client Lead (Customer Engagement)
Builds
Strategic client partnerships and customer-led decision-making frameworks
Domain
Customer Data Science / Retail / Consumer Goods
Deliverable
client delivery
Required skills
[strategic relationship management, commercial acumen, data-to-business translation, stakeholder engagement, customer behavior analysis, cross-functional coordination]
Preferred skills
[experience in retail performance, loyalty and engagement strategies, storytelling with complex data]
Responsibilities
[Leading strategic relationships with senior client stakeholders, Identifying commercial opportunities for client growth, Translating customer insights into actionable engagement strategies, Coordinating with analytics and delivery teams, Championing customer-centric thinking, Demonstrating commercial impact of solutions]