Travel & Reservations Consultant
Core
Manage the booking process for serviced apartment properties, acting as the liaison between customers and the company to convert booking requests into confirmed reservations.
Role type
Travel & Reservations Consultant
Builds
Bookings for corporate and institutional clients in the flexible living sector
Domain
Corporate housing / Serviced apartments
Required skills
Relationship building, communication, problem solving, attention to detail, sales techniques, inventory optimization, invoicing management
Preferred skills
Reservations background, customer service experience, multitasking
Responsibilities
Generate and respond to quote requests via email, phone, and chat; make reservations in the property management system; book and organize ancillary services like airport transfers and mid-stay cleans; manage invoices and payments; optimize inventory with the Revenue & Distribution team; cross-sell locations and upsell additional services; follow up on outstanding quotes and document lost opportunities.