Provider Growth & AI Agent Operations Lead
Core
Own the provider customer lifecycle funnel from first touch through expansion and cross-sell, driving 3-5x revenue growth via go-to-market execution and high-touch customer success.
Role type
Senior IC Provider Growth & AI Agent Operations Lead
Builds
Provider onboarding, activation, and expansion playbooks; AI agents for sales, onboarding, and account management
Domain
Early childhood education marketplace / SaaS / Public sector systems
Deliverable
product features
Required skills
B2B revenue growth, customer lifecycle management, cross-sell strategy, team leadership, pricing optimization, data analytics, AI agent deployment, product-market fit, government sales dynamics
Preferred skills
marketplace platform experience, regulated industry background, SaaS implementation, entrepreneurship
Technologies
Claude Code, Hermes, OpenClaw
Responsibilities
Drive end-to-end conversion and cross-sell expansion for non-paying providers; Design and scale repeatable playbooks for provider onboarding and activation; Deploy and optimize AI agents for automated outreach and engagement; Lead provider success team and manage quarterly business reviews; Partner with engineering to scope and execute agent builds; Collaborate with product to inform roadmap based on provider feedback
Seniority
Senior, hands-on IC with team leadership