Senior Channel Commerce Analyst

## About the role Establishes and leverages working relationships within and across teams to ensure quality data sources, methodologies, and analytical tools and processes; driving their adoption to address business needs and deliver key insights and results. ## Responsibilities * **Data Analysis**: Leads execution of analyses, resolve analytical challenges, interpret results, address business questions with actionable insights, identify tools and reports gaps and recommend improvements to Commerce Engineering and AI teams. * **Evaluation**: Determines preferred factors and/or data types/frameworks, anticipate risks, synthesize across evaluation outcomes and recommend actions to meet strategic goals. * **Expertise and Governance**: Establishes themselves as an expert in data types and sources, address gaps and quality issues with data providers, collaborate with data engineers, understands and ensures governance and security (encryption, role restrictions) of reports and insights in alignment with policies. * **Improvement, Efficiency, and Innovation**: Drives standardization, scalable insights, ensuring insights and reports are reusable, discoverable and self-serviced. Evaluate opportunities for automation (including leveraging AI). * **Orchestration and Collaboration**: Builds strong cross-team relationships to promote quality data, methodologies, and analytical tools; encourages their use to meet business needs and provide insights. Shares expertise and proven resources to support analysis, reporting, and results interpretation. * **Presentation of Results**: Develops and guides others' work on presentations of analyses, including dashboards, reports, data visualizations, self-service platforms, slides, and talking points that synthesize insights into a story that influences senior stakeholders' decision making and drives business outcomes. Improve efficiency of reporting and presentations. * **Understanding the Business**: Link impact of internal/external trends on the business to proactively identify and address business concerns, translate stakeholders' needs into technical requirements to develop appropriate solutions with Commerce Engineering and AI teams. ## Requirements * Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. * Understanding of channel partner ecosystem, preferably Cloud Solutions Providers. * Demonstrated organizational, planning, and analytical expertise, with the ability to analyze and interpret business performance metrics. * Proven cross-group coordination across all levels, organizational and analytical skills, the ability to work independently and take initiative to drive projects forward, the ability to deal with ambiguity and provide structure for others. * Outstanding problem-solving skills, attention to detail, an ability to work effectively under pressure and within short time constraints, resourcefulness and able to deal with ambiguity, prioritize while multi-tasking and maintain flexibility in the performance of the job responsibilities. * Embracing change is essential. Ensures organizational readiness for business demands and meets challenging timelines in a fast-paced environment. * Ability to interact confidently with senior leaders in a highly-matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle pushback from a high-level audience, and maintain an executive demeanour while engaging in challenging or sometimes high-pressure situations.