Client Value Partner - Banking
Core
Lead AI-driven business transformations and customer success for strategic banking clients, acting as a trusted advisor to C-level executives to define long-term vision and drive measurable business impact.
Role type
Senior Client Value Partner (Strategy & Customer Success Lead)
Builds
AI-driven process intelligence solutions and business transformation programs for banking sector clients
Domain
Banking / Process Mining / AI
Deliverable
client delivery
Required skills
Executive relationship management, strategic planning, change management, SaaS platform expertise, solution design, team leadership, project management, data-driven persuasion
Preferred skills
MBA, AI-based transformation experience, builder mindset, AI solution design
Technologies
Celonis Process Intelligence Platform, Process Mining, AI
Responsibilities
Develop and maintain relationships with C-level executives; ensure engagements are properly staffed with cross-functional teams; mentor customers on organization design and Centers of Excellence; drive value realization and adoption within accounts; organize customer advisory boards; act as the voice of the customer internally.
Seniority
Senior, hands-on IC with strategic leadership