Client Account Lead - Strategy & Transformation (Logistics/Transportation)
Core
Lead strategic customer transformation programs for top-tier clients, acting as a trusted advisor to C-level executives to drive data-driven business change using Celonis Process Mining.
Role type
Senior Client Account Lead (Strategy & Transformation)
Builds
Strategic value realization and adoption of Celonis Process Intelligence Platform for enterprise clients
Domain
Logistics/Transportation, Manufacturing, Enterprise SaaS, Process Mining
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, consultative selling, team mentorship, project management, industry expertise (logistics/manufacturing)
Preferred skills
AI-based transformation experience, data-driven persuasion, organizational design
Technologies
Celonis Process Intelligence Graph, Process Mining
Responsibilities
Engage C-level executives to define long-term transformation visions; lead cross-functional teams to ensure customer success; drive value realization and adoption targets; mentor customers on Centers of Excellence; organize customer advisory boards; resolve escalations; present thought leadership at industry events.
Seniority
Senior, hands-on IC with leadership responsibilities