Client Value Partner (CVP) - AI-Driven Transformation & Process Intelligence (Pharma)
Core
Accountable lead for customer success and data-driven business transformation for strategic enterprise clients, acting as a trusted advisor to C-Level executives to define long-term visions and drive measurable business impact.
Role type
Senior Client Value Partner (Strategic Account Leadership)
Builds
Strategic customer engagements, value realization roadmaps, and customer advisory boards for top-tier enterprise accounts.
Domain
Enterprise SaaS / Process Mining / Business Transformation
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, strategic consulting, team mentorship, project management, persuasive communication, industry expertise.
Preferred skills
AI-based transformation experience, production/manufacturing industry background.
Technologies
Celonis Process Intelligence Platform, Process Mining, AI-driven business operations.
Responsibilities
Engage with C-Level executives to define long-term business transformation visions; lead and mentor cross-functional expert teams to ensure customer success; drive value realization and adoption within accounts; organize customer advisory boards to gather industry insights; act as the voice of the customer to align product development with client needs.
Seniority
Senior, hands-on IC with strategic leadership