Client Services Officer
On-site
Core
Facilitate client onboarding, manage appointment scheduling, oversee funding approvals, and deliver customer service for a mobile allied health provider.
Role type
Client Services Officer
Builds
Client onboarding workflows, appointment schedules, and service agreements
Domain
Health & Disability Services
Deliverable
client delivery
Required skills
Client intake management, Appointment scheduling, Funding scheme administration, CRM systems proficiency, Stakeholder liaison, Documentation compliance
Responsibilities
Manage client intake and onboarding processes, Prepare and verify service agreements and funding checks, Respond to enquiries via phone and digital channels, Resolve complex client enquiries
Seniority
Mid-level operational role