Senior Program Manager, Sales Programs – AI
Core
Drive execution of AI programs across internal and customer-facing domains, operationalizing prototypes into scalable solutions for sales and revenue operations.
Role type
Senior Program Manager (AI Sales Programs)
Builds
Internal productivity copilots and customer-facing AI applications (LLMs, knowledge assistants)
Domain
SaaS / AI / Sales Operations
Deliverable
production ML models | product features
Required skills
Program management, cross-functional leadership, stakeholder influence, KPI tracking, change management, roadmap planning
Preferred skills
PMP certification, Agile/Scrum, AI product rollout support, MLOps partnership, Salesforce/NetSuite/Gong familiarity
Technologies
Python, Databricks, ML models, LLMs, GenAI, custom GPTs, custom Gems
Responsibilities
Drive execution of AI programs across internal and customer-facing domains; Partner with AI Engineering to operationalize prototypes; Define program charters, project plans, and milestone schedules; Facilitate alignment across AI Product, Engineering, GTM, and Legal/Data Governance; Track and report KPIs on adoption and business impact; Lead change management, enablement, and rollout plans; Stay connected to GenAI/LLM developments to inform roadmap planning
Seniority
Senior, hands-on IC
