Casper Test Operations Associate
Core
Coordinate Test Support Agents (TSAs), build rosters, track availability, and ensure accurate payments for live Casper testing operations.
Role type
Operations Associate (Test Support)
Builds
Rosters, coverage plans, and payment records for live testing sessions
Domain
Higher education testing operations
Required skills
rostering, availability tracking, payment reconciliation, process improvement, spreadsheet management, live event coordination, stakeholder communication, problem-solving, automation mindset, attention to detail
Preferred skills
AI tool usage, experience in operations/customer support/administration/logistics/events, ability to work asynchronously
Technologies
Spreadsheets, AI tools, asynchronous collaboration platforms
Responsibilities
Build rosters for upcoming tests, coordinate TSA coverage, review payment information and invoices, lead live test sessions, identify and automate manual processes
Seniority
Entry-level to Mid-level, hands-on IC