Credit Operations Collections Analyst
Core
Execute operational collections and workout processes at scale to minimize credit risk for Stripe's merchant portfolio while devising growth-friendly solutions.
Role type
Senior IC credit operations analyst (collections & risk)
Builds
Collections workflows, risk escalation handling, and credit decisioning processes for a global fintech platform
Domain
Fintech / Payments / Commercial Credit
Deliverable
production ML models | product features | dashboards & analysis
Required skills
commercial credit principles, risk management, credit modeling, collections strategy, workout management, data analysis, process improvement, stakeholder collaboration, trend identification
Preferred skills
SQL, credit/risk workflow design, analyst tooling development, payments/fintech domain expertise
Responsibilities
Conduct in-depth credit reviews on merchants to identify concerns and strategies; investigate and triage risk escalations across channels; own operational processes for collections reviews and urgent risk handling; identify risk factors and trends for reporting; utilize analytics to optimize portfolio strategies; identify gaps in systems/policies and recommend enhancements; lead work streams related to credit decisioning accuracy.
Seniority
Mid-Senior, hands-on IC