Experienced Associate - HCM Client Support
Core
Provide expert guidance and support to clients concerning HR systems and services, coordinate HR system projects with the IT team, and manage data migration processes.
Role type
Associate HR System Support and Project Coordinator
Builds
HR system implementations and optimizations for client organizations
Domain
Human Resources / Payroll / Tax Compliance
Deliverable
client delivery
Required skills
Payroll knowledge (Malaysia or other countries), HR systems expertise, data migration, project coordination, documentation, customer support
Preferred skills
Strong understanding of HR systems, experience in data migration
Technologies
HR systems, Payroll software
Responsibilities
Develop deep understanding of customer needs related to HR systems, handle and respond to client feedback and inquiries, collaborate with IT team to resolve client issues, record and document client feedback and system issues, coordinate and plan HR system projects with clients, oversee data migration processes ensuring accuracy and integrity
Seniority
Associate, hands-on IC