Enterprise Relationship Manager, Customer Marketing
Core
Managing strategic relationships with Fortune 500 enterprise customers to drive advocacy, references, storytelling, and C-suite co-marketing programs.
Role type
Senior Enterprise Relationship Manager (Customer Marketing)
Builds
Executive customer programs, advocacy plans, and proof points for sales and marketing campaigns.
Domain
B2B Enterprise SaaS / AI
Deliverable
client delivery
Required skills
Enterprise account leadership, C-suite stakeholder management, cross-functional influence, strategic partnership development, program execution, process building
Preferred skills
Fortune 500 customer experience, executive program coordination, high-trust environment navigation
Technologies
None stated
Responsibilities
Build and manage a prioritized portfolio of enterprise customer relationships; Identify customers with strong outcomes and executive sponsorship for advocacy; Create account-level advocacy plans; Support and scale executive customer programs; Serve as a trusted point of coordination for customer stakeholders; Partner across marketing, events, and legal teams; Build repeatable processes for relationship tracking and advocacy follow-through
Seniority
Senior, hands-on IC
