Senior IT Change Officer
Core
Turn change into something people understand, engage with and embrace by delivering change, communications and engagement activities aligned with the broader strategy.
Role type
Senior organizational change and communications professional
Builds
Practical communications, engagement and capability-building activities across the organisation
Domain
Public sector / Government / Organizational Change Management
Deliverable
product features
Required skills
Change management, stakeholder engagement, strategic communications, content creation, training coordination, vendor management, audience analysis, feedback gathering
Preferred skills
Technology/digital/system change experience, complex environment experience
Responsibilities
Deliver change, communications and engagement activities; Create and communicate clear, engaging content; Manage channels to ensure right messages reach right audiences; Work with stakeholders to understand change impacts and adoption barriers; Coordinate training and engagement activities; Onboard and manage vendors; Translate complex technical information into simple communications; Gather feedback to improve approach; Monitor effectiveness of activities.
