Client Solutions Manager, Financial Services - Global Business Solutions - GBS
Core
Manage post-sale client relationships for auction ads, optimize campaign performance, and drive product adoption for advertisers on TikTok's global platform.
Role type
Senior Client Solutions Manager (Account Management)
Builds
Advertising campaigns and client partnerships
Domain
Digital advertising / Social media marketing
Required skills
Account management, Campaign optimization, Data analysis, Consultative selling, Cross-functional collaboration, Product adoption strategy
Preferred skills
SQL, Advanced Excel, Ambiguity management, Task prioritization
Responsibilities
Drive education on product updates and best practices for clients; Monitor and analyze ad campaigns to improve results; Analyze campaign performance data to offer data-driven insights; Share marketplace feedback to guide advertising strategy; Support sales team with pre-sale research and pitches; Conduct regular business reviews with a consultative approach; Troubleshoot client issues with product and engineering teams; Establish long-term relationships with key clients.
Seniority
Senior, hands-on IC
