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Rapid Response Analyst (Bilingual Portuguese) - Trust and Safety

San Jose, United States of AmericaFull-time2026-10-07

Core

Lead crisis management and incident response for Trust & Safety escalations from LATAM and Brazil, conducting proactive sweeps and containment of harmful content.

Role type

Senior IC Trust & Safety Incident Response Analyst

Builds

Incident response playbooks, containment workflows, and data-driven risk mitigation strategies

Required skills

Crisis management, incident response, proactive content sweeps, data analysis, SQL, content policy compliance, cross-functional collaboration, post-incident analysis

Preferred skills

Project management, Python, tool design, AI/ML familiarity, automation, cultural sensitivity

Technologies

SQL, Python, content moderation tools, automation systems