Porto Site Lead
Core
Lead the Porto site's Trust & Safety operations, ensuring seamless work flow between Porto and the U.S., and acting as the advocate for safety operations in the EU region.
Role type
Site Lead, Trust & Safety Operations
Builds
Healthy safety pipeline and operational standards for Patreon's creator community in Europe
Domain
Creator Economy / Online Safety / Trust & Safety
Deliverable
Dashboards & analysis | Client delivery (internal teams)
Required skills
Trust & Safety operations, EU/UK regional leadership, operational performance improvement, vendor/BPO management, English and Portuguese fluency, global matrixed environment navigation
Preferred skills
Regional site representation in global planning, connecting daily safety operations to community health outcomes
Responsibilities
Chair the Porto Leadership Council, partner with Admin/HR, represent needs of all Porto teams in big decisions, translate local signals into global action, explain operational changes to U.S. leadership
Seniority
Senior, hands-on IC with leadership scope