Technical Operations Analyst, User Safety & Risk
Core
Solving ambiguous operational problems using data and technical tools to build systems for risk detection, workflow automation, and quality controls within user safety operations.
Role type
Senior individual contributor technical operations analyst
Builds
Dashboards, monitoring alerts, workflow automations, and decision-support systems for emerging risk detection and cloud deployment validation
Domain
AI safety, trust and safety, cloud operations, and risk management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SQL, data analysis, dashboard building, workflow automation, AI/LLM tool usage, operational monitoring, quality control design, cross-functional partnership
Preferred skills
Trust and safety domain experience, cloud deployment support, classifier evaluation, Python, vendor/BPO workflow design
Technologies
SQL, AI tools, LLMs, Python, notebooks
Responsibilities
Scope ambiguous operational problems and emerging risks; analyze complex datasets to identify patterns and quality gaps; build and maintain dashboards, monitoring, and automations; develop systems for detecting and assessing emerging risks; support cloud deployments by validating pipelines and safety signals; design practical quality controls and validation mechanisms; use AI tools to accelerate workflows while managing failure modes; translate findings into recommendations for partner teams; document system logic and operating procedures
Seniority
Senior, hands-on IC
