TikTok Shop - Head of Listing Quality - US
Core
Lead listing quality governance strategy and operations for the TikTok US market to ensure safe, sustainable, and high-trust marketplace experiences for buyers and sellers.
Role type
Senior leadership (Head of) for marketplace listing quality and governance
Builds
Scalable listing quality frameworks, processes, and controls for the TikTok US marketplace
Domain
E-commerce marketplace governance and trust and safety
Required skills
marketplace governance, listing quality strategy, team management, cross-functional collaboration, analytical problem-solving, operational process design, stakeholder management, product information quality, content quality, seller experience optimization
Preferred skills
US marketplace experience, social commerce expertise, AI and automation for quality review, data-driven detection methods
Technologies
AI, automation tools, data-driven detection systems
Responsibilities
Lead listing quality governance strategy and operations; Develop and improve scalable listing quality frameworks; Oversee key listing quality issues and drive practical solutions; Partner with Product, Algorithm, Search, Marketing, and Operations teams; Manage and develop a listing quality team; Provide subject matter expertise on US listing quality expectations
Seniority
Senior, hands-on IC with leadership responsibilities
