TikTok Shop - Logistics Operations Manager, Merchant Operations
Core
Lead logistics operations and merchant onboarding for TikTok Shipping in France, optimizing supply chain efficiency for strategic sellers.
Role type
Senior IC logistics operations manager (marketplace)
Builds
TikTok Shipping logistics infrastructure and merchant adoption programs
Domain
E-commerce logistics and marketplace operations
Deliverable
product features
Required skills
carrier management, service quality control, cost control, merchant onboarding, stakeholder management, data analysis, seller enablement, operational process improvement
Preferred skills
enterprise merchant management, analytical problem-solving, multi-project management, marketplace/logistics provider experience
Technologies
TikTok Shipping platform
Responsibilities
Manage end-to-end operational performance including carrier management and cost control; onboard and support strategic merchants; develop operational solutions based on merchant needs; collaborate with Product and Commercial teams to improve processes; analyze merchant feedback to drive experience improvements; create training materials and deliver workshops; monitor adoption metrics and provide reporting.
Seniority
Senior, hands-on IC
