Search Operation Quality Assurance Associate - Global E-Commerce
Core
Ensure search result quality and policy compliance for TikTok's global e-commerce search function by auditing, labeling, and training specialists.
Role type
Search Operation Quality Assurance Associate
Builds
Search result quality and user experience for TikTok's e-commerce platform
Domain
E-commerce / Social Media Search
Deliverable
production ML models
Required skills
Search result auditing, policy compliance enforcement, data analysis, training delivery, stakeholder coordination, content classification
Preferred skills
Search engine optimization experience, familiarity with social media algorithms, e-commerce platform knowledge, cultural understanding of internet usage
Technologies
TikTok search interface, internal auditing systems
Responsibilities
Perform daily quality inspections and audits on search results; Monitor specialist quality scores and analyze errors; Deliver policy and process training to new joiners; Coordinate with stakeholders on policy updates; Classify user search needs and rate result quality across goods, videos, and hashtags.