Account Manager - Education - Global Business Solutions
Core
Strategic Account Manager for SMB clients in the advertising sales team, responsible for maintaining relationships, driving platform growth, and delivering tailored solutions.
Role type
Account Manager (SMB Advertising Sales)
Builds
TikTok advertising solutions and platform usage for SMB clients
Domain
Digital Advertising / Social Media Marketing
Deliverable
client delivery
Required skills
Client relationship management, sales process expertise, upselling and cross-selling, data-driven analysis, KPI tracking, problem-solving, stakeholder management
Preferred skills
Trend analysis, TAM analysis, internal tool proficiency, external tool familiarity, strategic to operational mindset switching
Responsibilities
Manage SMB client portfolio and ensure quarterly engagement, educate clients on TikTok trends and strategies, analyze market performance and optimize campaign KPIs, identify upselling and cross-selling opportunities, resolve client issues and advocate for needs, forecast opportunities and develop growth strategies