Provider Growth & Success Manager (Ohio)
Core
Own the end-to-end lifecycle for childcare providers from onboarding through growth and expansion, acting as a trusted advisor to improve revenue, operational efficiency, and sustainability.
Role type
Senior Customer Success & Business Consulting Manager
Builds
Sustainable operations and growth for small childcare businesses
Domain
Early childhood education / Small business services (via careerplan.io/jobs/7653154003-provider-growth-success-manager-ohio-at-wonderschool)
Required skills
Business consulting, strategic problem-solving, CRM management, regulatory compliance guidance, financial planning coaching, enrollment pipeline management, field engagement, cross-functional collaboration
Preferred skills
Experience in regulated industries (childcare, education, healthcare), licensing process familiarity, SaaS onboarding expertise, business owner mentoring
Technologies
HubSpot, Salesforce
Responsibilities
Guide providers through state licensing and regulatory processes; Coach providers on small business fundamentals including pricing and budgeting; Conduct regular in-person field visits and host training workshops; Lead platform onboarding and drive product adoption; Support providers in building enrollment pipelines and local marketing strategies; Partner with Sales, Product, and Engineering to improve provider experience
Seniority
Senior, hands-on IC
