VIP Relationship Manager
Core
Own and grow a portfolio of high-net-worth clients by acting as a trusted advisor and commercial growth partner for trading, Earn, lending, OTC, and referral products.
Role type
Senior VIP Relationship Manager (Wealth Program)
Builds
High-touch client engagement and revenue growth for Blockchain.com's VIP and Wealth program
Domain
Cryptocurrency / Digital Assets / Fintech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Relationship management, consultative sales, upselling and cross-selling, CRM management, client discovery, portfolio growth, real-time communication
Preferred skills
Existing high-net-worth client network, experience with trading/yield/lending products, background in institutional brokerage
Technologies
Salesforce, Telegram, WhatsApp
Responsibilities
Manage a portfolio of high-net-worth VIP clients, drive upsell and cross-sell across the VIP product suite, conduct structured discovery conversations to understand client goals, maintain accurate CRM records, create and manage dedicated Telegram groups for client engagement, stay current on crypto market structure and competitor offerings.
Seniority
Senior, revenue-impacting IC