Product Director, VIP Products
Core
Designing exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, and market makers to enhance retention and platform Assets Under Management (AUM).
Role type
Senior Product Director (VIP Products)
Builds
VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services for crypto exchange clients.
Domain
Cryptocurrency / Digital Assets / Financial Services
Deliverable
product features
Required skills
Product strategy, customer lifecycle management, cross-departmental coordination, data analysis, competitor analysis, market trend monitoring
Preferred skills
Web3/Crypto industry knowledge, CEX/brokerage experience, high-net-worth client product experience, multi-market collaboration
Technologies
Data analysis tools
Responsibilities
Oversee planning and iteration of VIP products; collaborate with sales and account managers to translate needs into features; lead design of customer lifecycle solutions; coordinate cross-functional delivery; monitor global market trends for localized strategies; optimize user experience to drive trading volume and AUM growth.
Seniority
Senior, hands-on IC with strategic oversight