Field Engineer
Core
On-site IT support and workplace services ensuring seamless end-user experiences across multiple office locations.
Role type
Field Engineer (IT Operations) (via careerplan.io/jobs/763103WD-2-field-engineer-at-pwc)
Builds
Reliable, secure, and high-performing IT services for internal firm employees.
Domain
Professional Services / IT Operations / Workplace Technology
Required skills
Hardware troubleshooting, Software troubleshooting, Device lifecycle management, AV system support, Onsite support, Asset logistics, Process improvement, Stakeholder communication
Preferred skills
End-user support experience, Workplace services knowledge, AV support experience, Multi-location adaptability
Technologies
Hardware, Software, AV systems, Workplace technologies
Responsibilities
Provide front-of-house and walk-in support for immediate issue resolution, Perform desk-side troubleshooting for hardware and software incidents, Execute device install, onboarding, and move activities, Support meeting rooms and AV systems, Manage device lifecycle and workplace setups, Coordinate asset and peripheral logistics, Deliver onsite support for remote offices, Contribute to projects and workplace transformations
Seniority
Associate, hands-on IC