Resource Planning Analyst, Trust & Safety
Core
Own resource management for the Account Interaction & Search Safety Team, aligning workforce supply with business needs to maintain service levels and scalability.
Role type
Resource Planning Analyst
Builds
Operational capacity and resource allocation plans for safety operations
Domain
Trust & Safety / Operations Planning
Deliverable
dashboards & analysis
Required skills
Data analysis, Excel proficiency, Resource management, Data modeling, Process improvement, Cross-functional collaboration
Preferred skills
SQL, Multinational environment experience, BPO/Social media operations experience, Large-scale operations planning
Responsibilities
Allocate resources at the right time and location, Analyze operational output and metrics trends, Lead process improvement initiatives, Manage capacity and resource delivery timelines, Simulate resource allocation scenarios, Collaborate on capacity monitoring tools
Seniority
Mid-level, hands-on IC
