Food and Beverage Duty Manager
Core
Oversee all lounge operations during shifts, ensuring smooth service delivery and acting as the primary liaison between the operator and the client.
Role type
Shift Manager (Food & Beverage)
Builds
Airline lounge services for travelers
Domain
Hospitality / Aviation
Required skills
Team leadership, operational administration, incident management, safety compliance, shift reporting, stock control
Preferred skills
Attention to detail, reliability, professional presentation, crisis management, guest relations
Responsibilities
Manage incident escalation including guest feedback and service recovery, oversee end-of-shift reporting including handovers and service logs, lead supervisors by assigning tasks and monitoring performance, ensure compliance with airport safety protocols, support rostering and daily operational administration.
Seniority
Mid-level, hands-on IC