AI产品经理（智能客服）-TikTok
Core
Plan and manage user feedback entry points and build AI chatbots to optimize the customer support experience on TikTok.
Role type
Product Manager (AI Customer Service)
Builds
AI chatbots and integrated customer service platforms
Domain
Social media / AI
Deliverable
product features
Required skills
Product lifecycle management, data-driven decision making, AI strategy, cross-functional coordination
Preferred skills
Customer service product experience, large language model (LLM) product strategy
Technologies
Large language models (LLMs), AI chatbots
Responsibilities
Optimize user support experience, lead integration of multi-business customer services, build effective AI robots for dialogue
Seniority
Mid-level, hands-on IC
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