CareerPlan

People Operations Associate

New York, New York, United States of AmericaFull-time$70k–$160k2026-08-18 → 2026-10-21

Core

Serve as a trusted advisor to employees and managers, providing guidance on HR policies, processes, and employee lifecycle matters while delivering a high-quality employee experience.

Role type

Associate People Operations (HR Operations)

Builds

Efficient, effective, and consistent HR processes for candidates, new hires, and employees

Domain

Human Resources / Financial Services

Deliverable

dashboards & analysis

Required skills

HR policy guidance, new hire orientation coordination, Tier 2 escalation resolution, stakeholder partnership, employee records management, trend analysis, process improvement, confidentiality, time management

Preferred skills

Workday experience, financial services experience, event coordination, process improvement, Microsoft Office applications

Responsibilities

Serve as a trusted advisor on HR policies and employee lifecycle matters; Lead New Hire Orientation coordination; Provide proactive support to employees; Act as a Tier 2 escalation point for complex issues; Build partnerships with Legal, IT, Talent Acquisition, and Payroll; Maintain accurate employee records; Analyze trends to improve service delivery

Seniority

Mid-level, hands-on IC