Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
Core
Architect and implement ServiceNow workflows for cybersecurity operations, including incident response, detection engineering, alert correlation, and customer interaction models.
Role type
Senior IC ServiceNow Developer (Cybersecurity Operations)
Builds
Scalable ServiceNow solutions, integrations with external platforms (SIEM, SOAR, CMDB), dashboards, and KPIs for cyber operations performance.
Domain
Cybersecurity / Managed Security Services
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow development (CSM, ITSM, TPSM modules), JavaScript/GlideScript scripting, REST API integration, incident management processes, ISO27001/SOC2/NIST framework knowledge, 5+ years experience
Preferred skills
Managed Security Services (MSSP) environment experience, remote/distributed team adaptability
Technologies
ServiceNow, JavaScript, GlideScript, REST APIs
Responsibilities
Design and execute integrations between ServiceNow and external platforms; translate cybersecurity requirements into scalable ServiceNow solutions; build dashboards and metrics reflecting cyber operations performance; maintain platform stability through version control and change management.
Seniority
Senior, hands-on IC
