Technical Partner Manager - Networks
Core
Managing technical and operational aspects of new and existing product partnerships with financial ecosystem partners to ensure smooth onboarding, implementation, and optimal performance.
Role type
Senior IC Technical Partner Manager
Builds
Technical integrations and operational solutions for financial partners
Domain
Financial infrastructure / Payments
Deliverable
client delivery
Required skills
Partner relationship management, Technical project management, SLA definition and monitoring, Cross-functional collaboration, Incident coordination, Process optimization, Data analysis for decision making
Preferred skills
Banking or payments domain knowledge, SQL and XML proficiency, SaaS or cloud environment experience
Technologies
Stripe platform, SQL, XML
Responsibilities
Build and maintain long-term relationships with key financial ecosystem partners; Collaborate with partners to define and implement successful technical integrations; Establish and monitor Service Level Agreements (SLAs) and performance standards; Coordinate with internal teams to resolve incidents and manage partner communications; Identify and drive solutions for operational inefficiencies; Provide training, documentation, and support to partners; Gather partner feedback to inform internal process and product improvements
Seniority
Senior, hands-on IC