Customer Director Delivery
Core
Lead delivery of mission-critical IT services (Cloud, Data & AI, Software, Security) for clients in the Rotterdam-Den Haag region, ensuring service continuity and profitability.
Role type
Senior Customer Director / Delivery Lead
Builds
Mission-critical IT environments and services for banks, energy companies, public institutions, and transport/logistics.
Domain
IT Services / Mission-Critical Infrastructure
Required skills
Complex IT landscape management, P&L ownership, Strategic solution design, Cross-level communication (engineer to C-level), Relationship building, Analytical thinking, Change management
Preferred skills
Compliance-sensitive domains (NIS2, DORA), Team leadership
Technologies
Cloud, Data & AI, Software, Security
Responsibilities
Own the P&L for assigned clients, Translate complex IT challenges into execution, Build long-term client relationships, Ensure service quality and innovation, Lead multidisciplinary teams
Seniority
Senior, hands-on IC with leadership
