Service Support Centre Consultant (Casual)
On-site
Core
Answer inbound calls and support venue partners with maintaining Wagering, Sky, and Max services.
Role type
casual customer service representative (B2B contact centre)
Builds
support for venue partners' core business operations
Domain
gambling entertainment industry
Required skills
phone-based customer service, computer savviness, quick learning, detail focus, natural communication
Responsibilities
answer inbound calls, support venue partners with service maintenance, deliver exceptional customer experience, maintain accurate call records