IT Operations Intern
Core
Assist IT Operations team with daily support tasks, troubleshooting, and project-based initiatives to ensure timely resolution of end-user issues and maintain accurate inventory.
Role type
IT Operations Intern
Builds
IT service delivery and operational support for end-users
Domain
Fintech / Retail IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
macOS troubleshooting, Windows troubleshooting, device deployment, account provisioning, inventory tracking, Jira ticket management, cloud-based tools familiarity, large language model tools usage
Preferred skills
IT support experience, IT security concepts, ticketing systems familiarity, MDM platforms knowledge, automation tools interest
Technologies
Jira, Google Workspace, macOS, Windows
Responsibilities
Respond to and resolve IT service desk tickets, diagnose and resolve end-user device issues, support laptop and peripheral setup, assist with onboarding and offboarding, maintain IT asset records, update internal documentation, support system improvements and automation initiatives
Seniority
Intern