Global Technology Solutions - Service Delivery Off-Cycle Internship (Jan - Jun 27)
Core
Investigate incidents, troubleshoot hardware/software issues, and manage the full lifecycle of user devices for internal firm services.
Role type
Intern, IT Service Delivery / End User Support
Builds
Internal firm services and technology support for PwC employees
Domain
Information Technology (IT) / Internal Firm Services
Deliverable
client delivery
Required skills
Hardware troubleshooting, Incident management, Device lifecycle management, Active Directory, Microsoft 365, Windows 11, VPN, Network connectivity, Video conferencing
Preferred skills
End User Support interest, Communication, Teamwork, Service orientation
Technologies
Windows laptops, iPhones, Active Directory, Windows 11, Microsoft 365, Teams, VPN
Responsibilities
Investigate incidents and implement solutions, Troubleshoot hardware and software issues, Manage user device lifecycle, Support team with reporting and rollout projects
Seniority
Intern
