Workforce Australia Services Team Leader
Core
Lead and develop a team of Employment Coaches to deliver Workforce Australia Services, focusing on achieving operational targets and sustainable employment outcomes for participants.
Role type
Team Leader, Human Services / Employment Services
Builds
Employment outcomes and participant support services for Tasmanians
Domain
Social Services / Government-funded Employment Programs
Deliverable
client delivery
Required skills
Team leadership and performance management, Coaching and staff development, Program compliance and data interpretation, Stakeholder relationship management, Emotional intelligence and complex situation management, Digital systems proficiency
Preferred skills
Tertiary qualifications in Business, HR, or Social Sciences
Responsibilities
Lead and motivate a small team of Employment Coaches, Translate program requirements and performance targets into practical actions, Coach staff to build capability and manage caseloads, Build relationships with employers and community organizations, Ensure compliance with contractual and accreditation standards, Provide day-to-day leadership across multiple sites
Seniority
Mid-level, hands-on IC with team management
