Experienced Associate - HCM Client Support
Core
Provide expert guidance and support to clients concerning HR systems and services, coordinating with IT to manage system projects and resolve issues.
Role type
Associate HR System Support and Project Coordinator
Builds
HR system implementations and optimizations for client organizations
Domain
Human Resources / IT Systems
Deliverable
client delivery
Required skills
Customer support, project coordination, HR systems knowledge, data migration, requirement documentation, issue resolution
Preferred skills
HR systems expertise, data migration experience
Technologies
HR systems, payroll software
Responsibilities
Develop deep understanding of customer needs related to HR systems, handle and respond to client feedback and inquiries, coordinate with IT team to plan and initiate HR system projects, document system requirements and specifications, oversee data migration processes
Seniority
Associate, hands-on IC
