Senior Team Manager | Ed Tech | Temporary | 6 Months
Core
Manage a team of Team Managers who oversee elite brand ambassadors handling complex interactions with high-net-worth stakeholders, school leadership, and families.
Role type
Senior Team Manager (Ed Tech)
Builds
High-touch customer service and stakeholder engagement programs
Domain
Educational Technology
Required skills
Remote team management, coaching on relationship management, emotional intelligence, critical thinking, problem-solving, multitasking, tech-acumen, operational excellence, WFM partnership
Preferred skills
Experience managing Team Leads for support/customer service reps, 2+ years managing remote support teams in EdTech, experience with high-end donations/contributions, managing teams handling donor inquiries and school leadership support