Assistant Manager, Key Account Management - GrabMart
Core
Act as a consultant to merchant accounts in the retail and grocery sectors to support their business growth on Grab platforms.
Role type
Assistant Manager, Key Account Management
Builds
Merchant growth and investment on GrabMart and other Grab platforms
Domain
Retail / E-commerce / Super App
Deliverable
product features
Required skills
consultative selling, negotiation, merchant performance assessment, operational improvement planning, cross-functional coordination, initiative management, analytical problem-solving
Preferred skills
experience in retail or e-commerce, proactive opportunity identification, confidence engaging decision-makers
Responsibilities
Identify newly onboarded merchants for growth opportunities, engage merchant decision-makers to drive first investments, review merchant operations and agree on improvement actions, build trusted relationships with main merchant partners, connect merchant needs with internal teams, coordinate ownership to deliver merchant growth projects