Deputy Director
Core
Supports the Project Director to provide management, leadership, and staff support to implement the mission and business plans of the Board and Workforce Center System.
Role type
Senior management leader for workforce development operations
Builds
Workforce Center operations and performance outcomes
Domain
Workforce development and human services
Required skills
Strategic planning, team coaching, performance management, quality management, budget preparation, regulatory compliance, stakeholder relations, hiring and promotion, data analysis, project management
Preferred skills
Experience in training/coaching and mentoring, knowledge of extreme customer service behaviors
Technologies
Office equipment, computer keyboard, automobile
Responsibilities
Coach and lead the Workforce Center team to meet funding requirements and performance goals; Develop and implement strategies to focus daily operations on performance objectives; Oversee a quality management model for continuous improvement; Assist in budget preparation and fiscal monitoring; Represent Workforce Centers in local, State, and National forums; Monitor compliance with Federal, State, and Local regulations; Establish relationships with employers, community partners, and economic development groups; Provide communication on project deliverables to the Board and stakeholders; Assist with hiring, promoting, and coaching employees.
Seniority
Senior, hands-on IC