Directeur, Opérations et Excellence de la Livraison
Core
Optimizing operational performance, service delivery capacity, and profitability for Technical Staffing Services (TSS) and Supply Chain Services (SCS) across Eastern Canada.
Role type
Senior Operations and Delivery Excellence Director
Builds
Scalable and profitable service delivery operations for TSS and SCS
Domain
Industrial Services / Supply Chain / Technical Staffing
Required skills
Strategic operations leadership, multi-site management, financial acumen, operational excellence, organizational change management, workforce planning, project management, business development, client relationship management
Preferred skills
Coaching and mentoring, culture building, cross-functional collaboration
Technologies
KPI frameworks, strategic planning tools
Responsibilities
Lead operational teams and drive continuous improvement initiatives, build service capacity and optimize resource utilization, develop future leaders and foster a high-performance culture, manage client relationships and identify new business opportunities, collaborate with regional leadership and functional teams (HR, Finance, Supply Chain)
Seniority
Senior, hands-on IC with strategic leadership